Terms of service

Terms and Conditions of Use and Sale - Madly Bags

Last updated: June 25, 2026

1. Identification

This website is operated by Madly Bags, a handmade accessories brand based in Lisbon, Portugal.

2. Products

Madly bags are handmade in small batches. Product photos and descriptions are provided as accurately as possible, but slight variations may occur due to the handmade process and the materials used.

3. Orders

By placing an order, you confirm that the information provided is accurate and that you are authorized to use the selected payment method. We reserve the right to refuse or cancel orders in case of errors, suspected fraud or stock issues.

4. Prices and payment

Prices are shown in euros and include applicable taxes where required. Payment must be completed before an order is processed.

5. Shipping

Orders are prepared from Portugal. Delivery times are estimates and may vary depending on the destination and carrier.

6. Returns and refunds

Returns and refunds are handled according to our Returns and Refunds Policy.

7. Intellectual property

All content on this website, including images, texts, branding and design elements, belongs to Madly Bags or its licensors and may not be used without permission.

8. Liability

We work to keep the website accurate and available, but we cannot guarantee uninterrupted access or that all information will always be free from errors.

9. Governing law

These terms are governed by Portuguese law.